Maltings is an open air shopping centre with the majority of stores situated on the ground floor with wheelchair access.

Access to the centre at street level is via Chequer Street and Victoria Street. Access for disabled persons from the carpark is via lifts which also connect to the public toilets, library, Maltings Arts Theatre and the centre management office. For the able bodied there are also stairs connecting the car park to the shopping centre.

TK Maxx is accessible directly with an escalator to the ground floor as well as the entrance on the first floor by the lifts.

All remaining first floor stores are accessible by stairs only.